Frequently Asked Questions
Everything you need to know about shopping at Lange General Store
What are your standard shipping times?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes 3-7 business days to arrive.
Do you offer a return or exchange policy?
Yes, we accept returns on most items within 30 days of purchase, provided they are in their original, unused condition with packaging intact.
Are your products sourced locally?
At Lange General Store, we pride ourselves on a curated selection that includes both high-quality international goods and unique items from local artisans and vendors.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I cancel or modify my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within one hour of placement if you need to make changes.